Privacy Policy
Last Updated: 05/29/2026
Fence Direct (“Fence Direct,” “Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting the information you provide when using fencedirectfl.com and our services.
Information We Collect
We may collect personal information that you voluntarily provide, including:
Name
Phone number
Email address
Property address
Service requests
Project details
Information submitted through website forms
Information provided during phone calls, text messages, emails, or other communications
We may also collect technical information such as browser type, IP address, device information, and website usage data.
How We Use Your Information
We use the information we collect to:
Provide estimates and consultations
Schedule appointments
Manage fence installation projects
Communicate project updates
Respond to customer inquiries
Provide customer support
Improve our website and services
Maintain business records
SMS Communications
Customers may consent to receive SMS messages from Fence Direct by:
Submitting a contact form on fencedirectfl.com
Requesting an estimate
Contacting our office
Providing their phone number during the sales process
Providing their phone number during the course of a fencing project
By providing consent, customers agree to receive SMS communications related to:
Estimate scheduling
Appointment confirmations
Appointment reminders
Project updates
Installation scheduling
Crew arrival notifications
Permit updates
Customer service communications
Other project-related communications
Message frequency may vary depending on the customer’s project and communication needs.
Message and data rates may apply.
To opt out of SMS communications at any time, reply STOP to any text message.
For assistance, reply HELP or contact our office directly.
Consent to receive SMS messages is not a condition of purchase.
SMS Consent and Mobile Information
SMS consent is not shared with third parties or affiliates for marketing purposes.
Mobile phone numbers, SMS consent records, and opt-in information collected by Fence Direct will not be sold, rented, shared, transferred, or disclosed to third parties or affiliates for marketing or promotional purposes.
Information may be shared only with service providers necessary to deliver our business operations and SMS communications.
Information Sharing
Fence Direct does not sell customer personal information.
We may share information with trusted service providers that help us operate our business, including website hosting providers, customer management systems, communication platforms, payment processors, and other vendors necessary to provide our services.
We may also disclose information when required by law or to protect our legal rights.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
Cookies and Analytics
Our website may use cookies and similar technologies to improve website functionality, analyze website traffic, and enhance the user experience.
Users may adjust browser settings to disable cookies; however, some website functionality may be affected.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Changes to This Privacy Policy
Fence Direct reserves the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
Contact Information
If you have questions regarding this Privacy Policy or our privacy practices, please contact Fence Direct using the contact information available on fencedirectfl.com.