Fence Directs

Frequently Asked Questions

Do you ship overseas?

Yes, we’ll ship your package anywhere that can accept deliveries.

Is it possible to order a custom design?

Yes, you design your own fence. Customizing includes material, style, caps, post and placement. 

What is the delivery cost?

If you choose to buy the fence and install it yourself. There will be a delivery fee of the material on each order. 

Are your installers insured & licensed?

Each installer is covered our insurance and is licensed.

What is your return policy?

Return any of our products–no questions asked–within 30 days of purchase. We even pay return shipping.

Is there an installation cost?

Our installation is charged by the foot.

What is the guarantee for your work?

Guarantee is limited lifetime for 30 years per original owner. We also provide 1 year of workmanship.

Do you have any discounts?

Currently, our discounts are valid to veterans.

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