FAQ

[vc_row][vc_column width=”1/1″][divider xs_height=”20″ sm_height=”20″ md_height=”30″ lg_height=”30″][heading header_align=”center” extra_classes=”cust-title-36 cust-font-italic font-montserrat” margin_top=”0″ margin_bottom=”0″]You Got Questions?[/heading][heading header_type=”h2″ header_align=”center” extra_classes=”cust-title-68 font-bold” margin_top=”0″ margin_bottom=”0″]We Got Answers[/heading][bordered_divider divider_color=”#efed22″ divider_height=”5″ divider_width=”100″ margin_top=”10″][divider xs_height=”30″ sm_height=”30″ md_height=”50″ lg_height=”50″][/vc_column][/vc_row][vc_row][vc_column extra_classes=”faq-list” width=”1/1″][vc_accordion][vc_accordion_tab title=”What type of quality Material do you use?”][vc_column_text margin_top=”0″ margin_bottom=”0″ extra_classes=”faq-des”]We use the highest quality material For all our products along with being manufactured in the United States.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”Do you use concrete?”][vc_column_text margin_top=”0″ margin_bottom=”0″ extra_classes=”faq-des”]Yes, we’d dry pour one bag per post plus reinforce the gate hinge post with An aluminum stiffener.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”Do I need to pull permits?”][vc_column_text margin_top=”0″ margin_bottom=”0″ extra_classes=”faq-des”]All fences will be installed with a permit if the county or city requires it.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”Who takes care of locating public utilities?”][vc_column_text margin_top=”0″ margin_bottom=”0″ extra_classes=”faq-des”]We call Sunshine 811 before any job that we install to check the underground county/city owned utilities. We are not responsible for locating privately owned utilities such as sprinklers.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”How long will my job take?”][vc_column_text margin_top=”0″ margin_bottom=”0″ extra_classes=”faq-des”]Any standard job can average between four and six weeks there are some occasions where shortages do occur but your sales rep would notify you of the average time frame during Your consultation.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”Do I need to be there while the crew is working?”][vc_column_text margin_top=”0″ margin_bottom=”0″ extra_classes=”faq-des”]In most cases, it is not necessary for you to be present but if you would like to be home we have no problem with that.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”Are you licensed, bonded, insured?”][vc_column_text margin_top=”0″ margin_bottom=”0″ extra_classes=”faq-des”]Yes, we are licensed, bonded, and insured for your protection we meet or exceed requirements for both residential and commercial installations. Documents are available upon request.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”Do you offer financing?”][vc_column_text margin_top=”0″ margin_bottom=”0″ extra_classes=”faq-des”]Yes, we do offer financing 6, 12, or 18 months available through Wells Fargo with approved credit.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”Will you tear/remove my current Fence?”][vc_column_text margin_top=”0″ margin_bottom=”0″ extra_classes=”faq-des”]If you are replacing an existing fence, our professional estimator can quote you the removal and disposal of your current fence.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”Do I need a survey?”][vc_column_text margin_top=”0″ margin_bottom=”0″ extra_classes=”faq-des”]We at Fence Direct do require a survey for any estimate and installation, typically most owners have it in their closing documents.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”I live in a community with a homeowners association(HOA). Are there rules I need to follow?”][vc_column_text margin_top=”0″ margin_bottom=”0″ extra_classes=”faq-des”]Most HOA’s will have fence guidelines in their bylaws. HOA approval is required typically before installation.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”Is it possible to order a custom design?”][vc_column_text margin_top=”0″ margin_bottom=”0″ extra_classes=”faq-des”]Yes you can. Our fence experts can help you with designing your perfect fence.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”What is the delivery cost?”][vc_column_text margin_top=”0″ margin_bottom=”0″ extra_classes=”faq-des”]Each order that requires a delivery will be calculated on various factors with a few exceptions.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”Is a deposit needed?”][vc_column_text margin_top=”0″ margin_bottom=”0″ extra_classes=”faq-des”]Yes. A deposit is needed for installation service only. Material only needs to be paid in full.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”Do you have any discounts?”][vc_column_text margin_top=”0″ margin_bottom=”0″]Yes. Our discount for veterans applies to the installation service. We also offer better prices for fence contractors that buy materials in bulk. Contact a sales associate for more details.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”Do you have staff on hand to help with questions?”][vc_column_text margin_top=”0″ margin_bottom=”0″ extra_classes=”faq-des”]Both locations have fence experts to help answer your questions while visiting.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”What is included in the price?”][vc_column_text margin_top=”0″ margin_bottom=”0″ extra_classes=”faq-des”]All quotes will have a total price. We will itemize materials, installation and delivery if applicable.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”What is the guarantee for your work?”][vc_column_text margin_top=”0″ margin_bottom=”0″ extra_classes=”faq-des”]Installation of the fences comes with a 1-year workmanship guarantee.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”Do you do wholesale?”][vc_column_text]Yes, we do wholesale and retail.[/vc_column_text][/vc_accordion_tab][/vc_accordion][divider xs_height=”30″ sm_height=”30″ md_height=”80″ lg_height=”80″][/vc_column][/vc_row]